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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kylie Bowen

March 12, 2026

1  out of  5
rating by Kylie Bowen
"Horrible experience. Needed to cancel 3 policies because they are incarcerated and we have no one driving those cars, no reason to keep them. And we wanted to transfer one policy to a different agent but because the main driver is in jail they're forcing us to somehow to get him on the phone to merge the calls. They call at random times and we cannot call directly. Ridiculous policies and extremely inconvenient. Unnecessarily stressful."
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Lenore Reed

March 10, 2026

5  out of  5
rating by Lenore Reed
"Gracena Gray was excellent. She took care of my issue with professionalism and expediency. Also very personable."
We responded:
"Hi Lenore! Thank you for the fantastic 5-star review! We're glad Gracena Gray handled your issue with professionalism, expediency, and a personable touch. Providing excellent customer service is our priority. We appreciate your trust and look forward to assisting you again!"
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Roosevelt Thurman jr

March 6, 2026

5  out of  5
rating by Roosevelt Thurman jr
"Great customer service helped me with everything i needed. Tara is the best!!"
We responded:
"Hi Roosevelt! Thank you for the wonderful 5-star review! We're so glad Tara provided you with great customer service and helped with everything you needed. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again!"
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A C

March 4, 2026

5  out of  5
rating by A C
"Gracena's phenomenal customer service got me the home & auto bundle I needed! Her promptness in quoting and enrolling me got me immediately enrolled in a better deal, and I greatly recommend working with her for your insurance needs."
We responded:
"Hi A C! Thank you for the amazing 5-star review! We're delighted to hear Gracena provided phenomenal customer service and helped you get the perfect home & auto insurance bundle at a great price. Prompt, reliable service and competitive rates are what we strive for. We appreciate your recommendation and are here for all your insurance needs! "
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Dee Mo

February 26, 2026

5  out of  5
rating by Dee Mo
"Process was very easy and quick. I did not feel pressured. All my questions were answered and they saved me $50 each month to compared to what I paid at another agency. I definitely recommend!"
We responded:
"Hi Dee! Thank you for the fantastic 5-star review! We're thrilled to hear you had an easy and quick vehicle insurance process with no pressure, and that we saved you $50 each month compared to your previous agency. Providing clear communication, excellent customer service, and great value are our top priorities. We truly appreciate your recommendation and look forward to helping you with all your insurance needs!"
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Pamela Simpson

February 24, 2026

5  out of  5
rating by Pamela Simpson
"Gracena was absolutely awesome"
We responded:
"Hi Pamela! Thanks so much for your kind words! We're glad Gracena was awesome and that you found our prices reasonable. We appreciate your trust and look forward to helping you with your auto and renter's insurance anytime!"
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Vic Cap

February 24, 2026

5  out of  5
rating by Vic Cap
"Very friendly and worked efficiently"
We responded:
"Hi Vic! Thank you for the great review! We're happy to hear our team was friendly and efficient. We appreciate your feedback and look forward to assisting you again!"
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I. Lacy

February 19, 2026

5  out of  5
rating by I. Lacy
"Outstanding experience! Professional and personal touch was top notch!"
We responded:
"Hi I. Lacy! Thank you for the wonderful review! We're thrilled to hear you had an outstanding experience with our professional and personal service. We appreciate your trust and are here anytime for your property and vehicle insurance needs!"
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Chris Hunter

February 18, 2026

5  out of  5
rating by Chris Hunter
"Shon Henry and her staff is just great. Friendly service and atmosphere. I had the pleasure to speak with Tara Leslie she was very knowledgeable and answered the questions I had in a timely manner. I would refer anybody. To Shon Henry office."
We responded:
"Hi Chris! Thank you for the fantastic review! We're glad Shon Henry and our team provided friendly service and that Tara Leslie was able to answer your questions promptly and knowledgeably. We appreciate your referral and look forward to assisting you anytime with your life insurance needs!"
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Lyn Benson

February 13, 2026

5  out of  5
rating by Lyn Benson
"Our insurance agent, Shon Henry, is a wonderful person and her agency and staff are proficient, caring, and an “always available and willing to help” agency. We have had State Farm Insurance for our insurance needs for almost 50 years. They have always been fair and consistent with any of our needs. I would HIGHLY recommend this agent. We have no personal or family relationship with her or her staff, so this is purely a professional recommendation!"
We responded:
"Hi Lyn! Thank you so much for your heartfelt and professional recommendation. We're honored to have earned your trust over the years and proud that Shon Henry and our team have been able to provide caring, proficient, and reliable service. We truly appreciate your loyalty and look forward to continuing to support all your insurance needs!"
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Kyle Beer

February 12, 2026

5  out of  5
rating by Kyle Beer
"Very friendly people Gracena was extremely kind and very professional and relatable. I don’t know how they did it but they were able to save me 100 dollars a month on my auto insurance as well as give me better coverage. Highly recommend"
We responded:
"Hi Kyle! Thank you so much for your awesome review. We're thrilled to hear that Gracena provided friendly, professional, and relatable service, and that we were able to save you $100 a month on your auto insurance while improving your coverage. We really appreciate your recommendation and look forward to assisting you again!"
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shante morgan

February 11, 2026

5  out of  5
rating by shante morgan
"Shon Henry and her staff are the epitome of customer service!"
We responded:
"Hi Shante! Thank you for the fantastic review! We're so glad Shon Henry and our team could provide you with excellent customer service and make the claims process quick and easy. We appreciate your kind words and look forward to continuing to assist you!"
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Laura Mancuso

February 11, 2026

5  out of  5
rating by Laura Mancuso
"Gracena provided excellent customer service. She was very informative about coverages and requirements."
We responded:
"Hi Laura! Thanks so much for your wonderful review. We're glad to hear that Gracena provided excellent customer service and was informative about coverages and requirements. We appreciate your feedback and look forward to helping you again!"
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Grimble Family

February 10, 2026

5  out of  5
rating by Grimble Family
"I’ve had a great experience with State Farm, and I can’t say enough good things about our agent, Shon Henry. Shon is professional, knowledgeable, and takes the time to make sure you understood your coverage options. She answers all of my questions and makes the entire process smooth and stress-free!"
We responded:
"Hi Grimble Family, thank you so much for your kind words! I’m thrilled to hear you had a great experience and that I could help make things smooth and stress-free for you. It’s truly a pleasure to assist you with your coverage needs. Please don’t hesitate to reach out anytime! 😊 – Shon Henry"
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Shirley Smith

February 7, 2026

5  out of  5
rating by Shirley Smith
"Tara was very knowledgeable and a pleasure to speak with great customer service you are lucky to have such a lady as an employee"
We responded:
"Hi Shirley! Thank you so much for your kind words about Tara. We're thrilled to hear you had a great experience with her and appreciate your feedback. We're lucky to have her on our team too! If you need any further assistance with your auto insurance, feel free to reach out. Have a wonderful day!"
Profile photo of Chris Younger

Chris Younger

January 30, 2026

5  out of  5
rating by Chris Younger
"Great experience!"
We responded:
"Hi Chris! Thanks so much for your kind words. We're happy to hear you had a great experience! If you need anything else, just reach out. 😊"
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Patrick Baites

January 30, 2026

5  out of  5
rating by Patrick Baites
"Yes, I had talked with Miss Leslie and she was very nice lady. She gave me a lot of details and Price and good benefits about the insurance. I enjoyed her. She was very very knowledgeable. Thanks.!!!"
We responded:
"Hi Patrick! Thank you for your great feedback. We're glad Leslie could provide you with all the details and benefits you needed. We appreciate you sharing your experience and are here if you need anything else! 😊"
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Porshia Powell

January 30, 2026

5  out of  5
rating by Porshia Powell
"Tara is the best very very sweet lady made my experience so easy!!!"
We responded:
"Hi Porshia! Thank you so much for your kind words. We're thrilled to hear Tara made your experience easy and enjoyable. We appreciate you taking the time to share your feedback! 😊"
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LaSeenia Rogers

January 30, 2026

5  out of  5
rating by LaSeenia Rogers
"Tara demonstrated strong expertise in the subject matter and offered valuable insights that deepened my understanding of the topic."
We responded:
"Hi LaSeenia! Thanks for your wonderful feedback. We're happy to hear that Tara was able to provide valuable insights and help deepen your understanding. If you have any more questions or need further assistance, feel free to reach out! 😊"
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Tina

January 30, 2026

5  out of  5
rating by Tina
"I enjoyed talking with Ozelia, she's very helpful!"
We responded:
"Hi Tina! Thanks so much for your kind words. We're glad Ozelia could help you and we appreciate your feedback! If you need anything else, just let us know. 😊"
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DeAsia Barnes

January 29, 2026

5  out of  5
rating by DeAsia Barnes
"Tara was very professional"
We responded:
"Hi DeAsia! Thanks for your great feedback. We're glad Tara provided you with professional service. Hope to serve you again soon! 😊"
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Cheria Jones

January 29, 2026

5  out of  5
rating by Cheria Jones
"Awesome service"
We responded:
"Hi Cheria! Thanks a ton for the awesome review! We're so happy you loved the service. Hope to see you again soon! 😊"
Profile photo of Micaela Letang

Micaela Letang

January 29, 2026

5  out of  5
rating by Micaela Letang
"Tara is excellent and very professional"
We responded:
"Hi Micaela! Thank you so much for your kind words. We're thrilled to hear that Tara provided you with excellent and professional service. We appreciate your support! 😊"
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Mamie Williams

January 29, 2026

5  out of  5
rating by Mamie Williams
"It was a pleasure working with Gracena today. She is a fun, professional young lady. She was very helpful and knowledgeable about what I was looking for."
We responded:
"Greetings Mamie, thank you for taking the time to share your experience. We are so happy that you are enjoying speaking with Gracena regarding your auto and homeowners' insurance needs. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Natalie Denise

January 29, 2026

5  out of  5
rating by Natalie Denise
"Gracie was very kind & professional. I enjoyed working with her, my transaction and overall experience was painless. NF"
We responded:
"Hi Natalie, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you next time!"