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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Howard

October 6, 2025

5  out of  5
rating by James Howard
"Good and helpful good service and answering calls"
We responded:
"Thank you, James, for completing a google review for us. I'm happy to hear that you received 5-star service when getting your auto insurance quote. "
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Thurman Anderson

October 1, 2025

3  out of  5
rating by Thurman Anderson
"I appreciate the call but maybe next time we can come to a deal"
We responded:
"Hello Thurman, thank you for the review. We are disappointed that the outcome was not what we both expected. If there are any changes, we will be in contact with you and ask that you keep us in mind for any future insurance needs. "
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Gerard Harris

October 1, 2025

5  out of  5
rating by Gerard Harris
"First of the day...great service on Max Luther!"
We responded:
"Thank you, Gerard, for stopping by the office and starting our day with laughter. We are very excited about providing you with auto insurance coverage. "
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Simone Patrice

September 26, 2025

5  out of  5
rating by Simone Patrice
"Shon Henry with state farm is the best. They will take good care of you. They are just like family. Y’all better go see them for the different insurances you guys need. They are the best!!!"
We responded:
"Aww, thank you Simone for the review. I am so happy that you allowed me to provide you with life insurance. That's a HUGE honor. I promise, I won't let you down. "
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William Bathgate

September 25, 2025

5  out of  5
rating by William Bathgate
"Very pleased to speak the State Farm agent Ms Ozelia. Very professional and knowledgeable. I will recommend others to reach this agent and take a hard look at having insurance."
We responded:
"Hello William, thank you for taking a moment to share your experience with Ozelia. We are happy to hear that you enjoyed the interaction and most importantly you found a life policy that was perfect for you. "
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Bobbie Johnson

September 23, 2025

5  out of  5
rating by Bobbie Johnson
"Very nice polite and explain everything where I could understand an went over again an answer any question I have"
We responded:
"Hello Bobbie, thank you for allowing us to provide you with auto and life insurance. We are excited about adding you to the family. "
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Isiah Dickerson

September 19, 2025

5  out of  5
rating by Isiah Dickerson
"I spoke with Mrs.ozelia today and it was a very great and informational experience. I didn’t know a lot about life insurance before I received the call, but she was very professional and informative regarding the process and helped lead me towards the right direction ."
We responded:
"Thank you, Isiah, for taking time out of your busy schedule to provide us with a review. I'm glad Ozelia was able help walk you through the process of purchasing the right life insurance policy for you. "
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J Ransaw

September 17, 2025

5  out of  5
rating by J Ransaw
"Gracena was extremely prompt and knowledgeable in addressing my home and auto insurance needs. She was patient, polite, and made the entire process smooth and stress-free. This was by far the best customer service experience I’ve ever had."
We responded:
"Justin, thank you for taking time out of your busy schedule to complete a google review for Gracena. She was very excited about helping you with your auto and homeowners' insurance needs. "
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DeVondre McFerrin

September 16, 2025

5  out of  5
rating by DeVondre McFerrin
"Great customer service with quick response thanks to Tara."
We responded:
"Thank you, Devondre for the 5-star review. I am happy to hear that Tara has taken such good care of you. We appreciate your auto and renters' insurance business. "
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John Barnard

September 12, 2025

5  out of  5
rating by John Barnard
"Great customer service from this whole team. I use them for a variety of insurance and have always had great experiences during claims and/or changes. Would recommend them for all your insurance needs."
We responded:
"Hello John, thank you for allowing the office the opportunity to protect your auto and home. We like to hang our hat on the level of service and attention we provide our customers. "
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Dylan Moore

September 12, 2025

5  out of  5
rating by Dylan Moore
"The process of switching from my old insurance provider to State Farm was seamless and hassle free thanks to Mrs. Gracena who was an absolute delight to do business with highly recommend working with her if you are thinking of making the switch."
We responded:
"Thank you, Dylan, for providing the office a review. Yes, Gracena is wonderful to work with. She is so excited that you allowed her to assistant you with your auto insurance needs. "
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-*sour cookies gacha life -*

September 12, 2025

5  out of  5
rating by -*sour cookies gacha life -*
"It was the best experience ever, I was having a really bad day and my agent was able to get my polices in place and brighten my day. Thanks for having such caring and compassionate people."
We responded:
"Thank you so much for the review. That's what we are here for :) Glad to know that it brightened your day. "
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Alexia Allison

September 11, 2025

5  out of  5
rating by Alexia Allison
"Great communication and paperwork done in a timely fashion. Great service!!!"
We responded:
"Thank you for taking time out of your busy schedule to complete a review for us. It has been 10 years since you started your auto and homeowners' insurance journey with us. We appreciate the opportunity and confidence. "
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Harrison Cooper

September 10, 2025

5  out of  5
rating by Harrison Cooper
"I had an excellent experience working with Shon on my builder’s risk policy. She was extremely patient, kind, and flexible throughout the entire process. Her willingness to work with me and find the right solution made everything much smoother than I expected. On top of that, she provided the best rates I could find. I’m extremely satisfied with her service and highly recommend her to anyone needing insurance support."
We responded:
"Thank you, Harrison, for the review. Can you believe you are at the finish line? Thank you for allowing me to be a part of your journey with your first builder's risk policy. Let's get building :)"
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Courtney Goode

September 8, 2025

5  out of  5
rating by Courtney Goode
"I havnt had an easier experience.. a must if you looking for reliability and professionalism"
We responded:
"Thank you, Courtney, for the review. Helping other businessowners is the highlight of my job. I can't wait to see what's next for you and your team. "
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Romelleo Douglas

September 6, 2025

5  out of  5
rating by Romelleo Douglas
"“I had a great experience working with Shon Henry at State Farm. From the very beginning, she took the time to explain my options clearly and never made me feel rushed or pressured. What stood out most was the personal attention—she listened to my concerns, tailored recommendations to fit my needs, and made the entire process smooth and stress-free. It’s rare these days to find someone who genuinely cares about making sure you’re covered and comfortable with your decisions. I left feeling confident in my coverage and truly valued as a customer. Highly recommend!”"
We responded:
"Hello Romelleo, thank you taking time out of your day to complete a review for me. I hope you're as excited as I am about new home purchase. Bundling your auto and homeowners' insurance made a big difference in the cost. Can't wait until the housewarming party :)"
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Decorian Cobb

August 28, 2025

5  out of  5
rating by Decorian Cobb
"If you have a need or a question give Tara a call! Professional and caring, she will make sure you’re taken care of!"
We responded:
"Thank you, Decorian, for the review. I am happy to see that Tara was able to help you with your auto and life insurance needs. "
Profile photo of Ken Cobb

Ken Cobb

August 28, 2025

5  out of  5
rating by Ken Cobb
"Mrs.Tara is and always has been great at what she does. Always fast responses, follow-ups, anything car insurance related she’s helped me to stay up to date."
We responded:
"Thank you, Ken for the review. I'm excited to hear that Tara has been so helpful with your auto insurance needs. "
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Al Hampton

August 22, 2025

5  out of  5
rating by Al Hampton
"My wife and I are very satisfied with the service that Ms Henry has provided for us. She is by far the best agent we have had. We would definitely recommend her to anyone."
We responded:
"Thank you, Al, for the review. I'm so honored to have the ability to protect you and Darlene with auto and homeowners' insurance. Trust and confidence are somethings earned and I'm grateful you allowed me to build that with you. "
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James Vassar

August 21, 2025

5  out of  5
rating by James Vassar
"Shon helped me out so well, and she made sure i didnt have any questions about anything before she left the call every time. She also stuck with her word on calling back and getting me the documents I needed. Would definitely recommend here everytime."
We responded:
"Thank you, James, for the review. I wish I can take credit for all the wonderful things that you stated about me but, it was actually Ozelia that serviced you. Very proud to hear that she took such great care of you and helped give you the best auto and life insurance option available. "
Profile photo of Dante Ransaw

Dante Ransaw

August 20, 2025

5  out of  5
rating by Dante Ransaw
"Great reps. They were very professional & very helpful. If you need any type of insurance be sure to give them a call or simply stop by."
We responded:
"Thank you, Dante, for the review. We take pride in making sure each customer is satisfied with the service they receive from our office. "
Profile photo of Kaylin Taliaferro

Kaylin Taliaferro

August 19, 2025

5  out of  5
rating by Kaylin Taliaferro
"Shon and the staff took the time to clearly explain my options without rushing me, and answered all of my questions in a way that was easy to understand. The process of setting up my policy was smooth and efficient. I feel confident about choosing this company for my coverage."
We responded:
"Thank you, Kaylin, for the review. We are happy that you enjoyed your experience, and your questions were well thought out. I'm glad that in the end, we were able to help you with your auto and healthcare needs. "
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Belinda McGee

August 18, 2025

3  out of  5
rating by Belinda McGee
"I think it's premature to do a review when you haven't received quotes. She took my info and said they'll get back with me. She was very pleasant and polite."
We responded:
"Thank you, Belinda, for the feedback. We apologize for the inconvenience the ask caused you. "
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Jyrah C

August 18, 2025

5  out of  5
rating by Jyrah C
"Though I ended up keeping my old insurance, Gracena was awesome and answered every question I had effectively!"
We responded:
"Hello Jyrah, thank you for the review. I'm so sorry to hear that we were unable to win your business, but the quoting experience was enjoyable. Hopefully, we can earn your business in the future. "
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Iris Nunn

August 12, 2025

5  out of  5
rating by Iris Nunn
"I have been a client of Shon Henry State Farm Agency for many years. I have had nothing but excellent professional service. I really appreciate that."
We responded:
"Thank you Iris, for the review. We truly appreciate your business and hope that you enjoyed your stay in Huntsville."