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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of VL Carroll

VL Carroll

November 8, 2024

5  out of  5
rating by VL Carroll
"During my shopping fir auto insurance was made an exceptional experience with Representative Michele Chavous. She was very knowledgeable, patient professional, asked all my questions, provided extra ways to get discount as a senior! Her extraordinary customer service skill is a GREAT asset to Statefarm!!"
We responded:
"Hello Verna, thank you for the review. I am happy to hear that you enjoyed your conversation with Michelle, and she was able to assist you with your auto and home insurance needs. Thank you for your business and trust. "
Profile photo of Monica H

Monica H

November 7, 2024

5  out of  5
rating by Monica H
"Shon is amazing! She was very patient and helpful. She answered all of my insurance questions and she made sure I got the right coverage to fit my needs."
We responded:
"Thank you, Monica, for the review. You had me scared there for a second. I'm glad in the end, I could help with your auto and renters' insurance. Don't forget to stop by and get your welcome gift :)"
Profile photo of Shaneal Johnson

Shaneal Johnson

November 7, 2024

5  out of  5
rating by Shaneal Johnson
"Michelle took the time to walk me through all my options and clearly explained the coverage I needed. She didn’t just try to upsell me on unnecessary add-ons; instead, she focused on what made the most sense for my situation. I felt like I was getting advice from someone who genuinely cared about my needs."
We responded:
"Hello Shaneal, thank you for allowing Michelle to help you discover a policy that best fits your needs for auto and renters' insurance. We will be a better agency because you are here. :)"
Profile photo of Jason French

Jason French

November 5, 2024

5  out of  5
rating by Jason French
"If like me, you live your life bouncing like a ping pong ball across our little planet. Then do yourself a favor and let Shon make that bounce a little softer and easier with her professional customer service. Experiences like this don’t come very often!"
We responded:
"Hello Jason, I'm always excited to speak with someone who is moving to the area. Moving in itself is rough, I want to be one of the many wonderful people you will encounter in the area. Thank you for allowing me to provide you with auto and renters insurance. Don't forget to come by and see your new bestie :)"
Profile photo of Philip Jeffcoat

Philip Jeffcoat

November 1, 2024

5  out of  5
rating by Philip Jeffcoat
"Shon was lovely! Helped me get my renters insurance set up quickly, with no issues at all. Excited to be one of their clients!"
We responded:
" Philip, thank you so much for the review and allowing me to help with your renters insurance needs. I can't wait to see what amazing thing you decide to do with your hair!"
Profile photo of Darnell Whitney

Darnell Whitney

November 1, 2024

5  out of  5
rating by Darnell Whitney
"Great Atmosphere and Team! Will go the extra mile for their clients."
We responded:
"Thank you for the review, Darnell, I'm so happy that you decided to give me a shot with your auto insurance. I promise, I will not push you down in the church parking lot now, LOL :)"
Profile photo of Pamela Siles

Pamela Siles

October 30, 2024

5  out of  5
rating by Pamela Siles
"I recently had an amazing experience with Shon Henry at State Farm Insurance. After being with my previous insurance provider for over 20 years, Shon made the transition smooth and effortless. I often need reassurance when it comes to changes like this, and honestly, I wish I had made the switch sooner. I was truly impressed by her professionalism and commitment to customer service. Shon guided me through the process without any hassle, almost as if she understood exactly what I needed. The pricing is fair, reasonable, and transparent. I could go on and on about how fantastic she is, but the bottom line is that she is truly exceptional! Her team is friendly, knowledgeable, and a pleasure to work with. I wholeheartedly recommend Shon Henry and her team to anyone looking for an insurance agency."
We responded:
"Hello Pam, thank you for allowing me and my team to service your auto and home insurance needs. As I stated in our meeting, I felt like the conversation was more for me than for you. You are appreciated :)"
Profile photo of Todd Small

Todd Small

October 28, 2024

5  out of  5
rating by Todd Small
"This was a great experence, she listened to what our needs were and gave us more then we ever expected. I will recommend this business to all of my family and friends. Thanks, Todd"
We responded:
"Thank you, Todd for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Margaret Watson

Margaret Watson

October 28, 2024

5  out of  5
rating by Margaret Watson
"Great service!"
We responded:
"Thank you, Margaret for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Kenny Hall

Kenny Hall

October 28, 2024

5  out of  5
rating by Kenny Hall
"It was great speaking to Michelle and going over my insurance needs. Thanks Michelle!!"
We responded:
"Thank you, Kenny for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. "
Profile photo of Matthew Quinn

Matthew Quinn

October 23, 2024

5  out of  5
rating by Matthew Quinn
"Absolutely wonderful experience! She was super friendly and answered all of my questions clearly. Couldn't ask for anything more! :)"
We responded:
"Thank you, Matthew, for the review I am happy I could help with your auto and healthcare supplement needs. I can't wait to hear what you think about our southern comfort food. "
Profile photo of Shakelia Bell

Shakelia Bell

October 23, 2024

5  out of  5
rating by Shakelia Bell
"It was so refreshing to speak with Tara yesterday. She made the experience pleasant and the conversation put me at ease. I would recommend Shon Henry's office to anyone but especially for those who are looking for a State Farm Agent that makes you feel like you're not just a customer but apart of their family!"
We responded:
"Hello Shakelia, thank you for allowing us to protect your auto and renters' insurance needs. I am happy to hear that Tara, and everyone here makes you feel like family because you are. :)"
Profile photo of Tracey Greene

Tracey Greene

October 18, 2024

5  out of  5
rating by Tracey Greene
"We’ve been with Shon Henry for many years. Always well taken care of!"
We responded:
"Thank you, Tracey, for the review. Yes, you have been with me since I took over this office. Thank you for sticking with me and allowing us to take care of your home and auto insurance needs. "
Profile photo of Bruce Hiles

Bruce Hiles

October 16, 2024

5  out of  5
rating by Bruce Hiles
"Quick, easy and professional!"
We responded:
"Hello Bruce, thank you for the review. We appreciate you selecting us for your auto and newly purchased home insurance needs. Enjoy your new house. "
Profile photo of Arielle Hayden

Arielle Hayden

October 15, 2024

5  out of  5
rating by Arielle Hayden
"Shon and her team were prompt and helpful. I've appreciated my initial experience with them."
We responded:
"Hello Arielle, thank you for selecting me to be your local agent. I'm happy that we found an auto insurance policy that met your needs. Welcome to the Rocket City :)"
Profile photo of Crystal Rowe

Crystal Rowe

October 14, 2024

5  out of  5
rating by Crystal Rowe
"Shon was very helpful with me getting insurance for my appt"
We responded:
"Hello Crystal, thank you for the review. Glad, I could help with your renter's insurance needs. I hope that you enjoy your time here in the Rocket City. "
Profile photo of Chenille Hendricks

Chenille Hendricks

October 11, 2024

5  out of  5
rating by Chenille Hendricks
"Amazing service! Ms. Michelle is an amazing agent, very quick and helpful! 💕"
We responded:
"Thank you, Chenille, we are happy that Michelle could help you with your auto insurance needs and you enjoyed the experience. "
Profile photo of Pamela Wilkins

Pamela Wilkins

October 7, 2024

5  out of  5
rating by Pamela Wilkins
"Great agent! Great team! Highly recommended!"
We responded:
"Thank you, Pam for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. "
Profile photo of Logan T

Logan T

October 2, 2024

5  out of  5
rating by Logan T
"Very polite and easy to work with. They were able to answer any questions I had and get me a good rate."
We responded:
"Thank you, Logan, for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Kesia

Kesia

September 30, 2024

5  out of  5
rating by Kesia
"Ms. Henry was an absolute pleasure to work with. She was very professional and thorough through out the process. She made sure to help me understand my options and create the best bundle for me. She made me feel heard and secure. Now I’m recommending everyone :)"
We responded:
"Thank you Kesia for the review. I am happy to know that you enjoyed our conversation. You did a great job, determining your home and auto insurance needs. "
Profile photo of Judy Leverette

Judy Leverette

September 30, 2024

5  out of  5
rating by Judy Leverette
"My experience with Shon was the best. I told her what I needed and she made it happen. I was given the run around from three other agencies but she answered the call and she delivered...We are happy with the outcome...Thank You Shon..I will recommend your services to my family and friends. Renee Leverette"
We responded:
"Hello Renee, thank you for waiting on me :) I am so happy that I could help your mother with her auto and home insurance needs. "
Profile photo of Don Chavous

Don Chavous

September 30, 2024

5  out of  5
rating by Don Chavous
"Shon and her team are delightful to work with and knowledgeable of their product. So glad I found them. I would recommend them for all of your insurance needs."
We responded:
"Hello Don, thank you for the review. I hope that you're enjoying your motorcycle. Don't get into any trouble sir :)"
Profile photo of Chris Mauffray

Chris Mauffray

September 30, 2024

5  out of  5
rating by Chris Mauffray
"Michelle is the best!!"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. "
Profile photo of Mary Cochran

Mary Cochran

September 23, 2024

5  out of  5
rating by Mary Cochran
"Very help for with the issue of adding coverage"
We responded:
"Thank you, Mary, for the review. We are happy that you entrusted us with your auto and home insurance needs."
Profile photo of Terri Jones

Terri Jones

September 20, 2024

5  out of  5
rating by Terri Jones
"I have been with State Farm since I was in my early 20s. First with David Presley, and now with Shon. She has gone above and beyond and any situation that I have needed help with. Shon and Tara both are such an asset to this agency. I highly recommend them for your insurance needs."
We responded:
"Thank you, Terri, for the review and trusting us with your auto, home and life insurance needs. We are proud to be working with you. "