Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Boo Ross

Boo Ross

March 7, 2025

5  out of  5
rating by Boo Ross
"I just want to share my experience with Shon and her staff call to remind me make a payment it's almost like an old friend calling to say hello and asking about my day I can hear the smile on the face of the person on other end thank you for the wonderful experience"
Profile photo of Kirstin Thornton

Kirstin Thornton

March 6, 2025

5  out of  5
rating by Kirstin Thornton
"Thank you for my wonderful experience! I recommend."
Profile photo of Kiana Thornton

Kiana Thornton

March 6, 2025

5  out of  5
rating by Kiana Thornton
"Wonderful service!"
Profile photo of Yshall Tarlon

Yshall Tarlon

March 6, 2025

4  out of  5
rating by Yshall Tarlon
"A pleasure to deal with Women of color."
Profile photo of major BUSINESS

major BUSINESS

March 5, 2025

5  out of  5
rating by major BUSINESS
"I have been with State Farm I know 5+ years I would not have it no other way! My agent Tara is truly the best! You all better get you a Tara on Just not mines!!!!!"
We responded:
"You know this made Tara smile. :) We couldn't tell her anything all day. Thank you for allowing us to help with your insurance needs. "
Profile photo of Kait Steward

Kait Steward

March 4, 2025

5  out of  5
rating by Kait Steward
"This office is so helpful and patient. I had a tough time finding a very specific policy for my needs, but this crew made it simple. They’ve also been so wonderful when making payments. Highly recommend!"
Profile photo of Terrence Booker

Terrence Booker

March 4, 2025

5  out of  5
rating by Terrence Booker
"Awesome"
Profile photo of Raina Jain

Raina Jain

March 4, 2025

5  out of  5
rating by Raina Jain
"Great customer service. I’ve been a customer for years!"
Profile photo of Madison Sutton

Madison Sutton

February 28, 2025

5  out of  5
rating by Madison Sutton
"I am very happy to leave this review to let any future folks know that state farm is awesome! Shon is a wonderful and respectful agent, she answered all my questions and concerns that I had for my upcoming policy renewal. I appreciate the welcoming atmosphere when I entered and i was nervous at first but was put at ease when I spoke to everyone inside. I will continue my services here. ❤️"
We responded:
"Hello Maddy, I am so happy that you enjoyed the visit as much as I did. Remember, our friendly bet on 03/12/2025!!!! I look forward to insuring your new scooter. :)"
Profile photo of Mike Carter

Mike Carter

February 25, 2025

5  out of  5
rating by Mike Carter
"Shon at State Farm is absolutely amazing! She made the process so simple and the decision to switch over from the company with the Gecko was a no-brainer! She's the best! Thank you Shon!"
We responded:
"Hello Mike, thank you for the review and allowing me to provide you with auto and homeowners insurance. You're now one of my besties :)"
Profile photo of Rohit Lal

Rohit Lal

February 21, 2025

5  out of  5
rating by Rohit Lal
"Very polite and helpful!"
We responded:
"Thank you, Rohit, for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Christy

Christy

February 20, 2025

5  out of  5
rating by Christy
"They are very professional and want to make sure all your insurance needs are met. I would recommend to anyone who needs a caring insurance agency."
Profile photo of Amber Campo

Amber Campo

February 20, 2025

5  out of  5
rating by Amber Campo
"Michelle was great and super helpful with providing all information and answering any questions I had!"
Profile photo of cody carden

cody carden

February 18, 2025

5  out of  5
rating by cody carden
"Great people to deal with and always willing to help anytime of the day!"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and renter insurance needs. "
Profile photo of Brooke Wildrick

Brooke Wildrick

February 18, 2025

5  out of  5
rating by Brooke Wildrick
"Best of help and always friendly! Easy to understand and talk to."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Jada Gray

Jada Gray

February 18, 2025

5  out of  5
rating by Jada Gray
"Shon is really wonderful agent to work with! She made sure that all of my questions were answered and explained in great detail. She has provided the easiest experience as it relates to insurance!"
We responded:
"Thank you, Jada, for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. Make sure you tell Jennifer, I said amazing job, she should be proud. :)"
Profile photo of Shaylyn Clingan

Shaylyn Clingan

February 17, 2025

5  out of  5
rating by Shaylyn Clingan
"Everyone is vary nice and welcoming"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of wygrace73

wygrace73

February 12, 2025

5  out of  5
rating by wygrace73
"Very professional, kind and extremely helpful"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto Insurance needs. "
Profile photo of Porsha Scruggs

Porsha Scruggs

February 11, 2025

5  out of  5
rating by Porsha Scruggs
"I had the best experience with Shon! She was very knowledgeable about different options of coverage for my vehicle. She was super sweet and pleasant to talk to. She will definitely get you the best quote to fit your auto coverage needs! Thank you again for help!"
We responded:
"Thank you, Porsha, for the review. I'm super happy that you didn't give up on me after my first auto and renter insurance options. In the end, we worked it all out. Don't forget to be a passenger princess :) "
Profile photo of Alejandra Gomez

Alejandra Gomez

February 7, 2025

5  out of  5
rating by Alejandra Gomez
"Michelle was so helpful and saved me almost $80 a month on my policies. Highly recommend!!"
We responded:
"Thank you, Alejandra, for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Jessica Proctor

Jessica Proctor

February 4, 2025

5  out of  5
rating by Jessica Proctor
"They were so helpful gathering information for my relocation from one State Farm to the other. So friendly!"
We responded:
"Thank you, Jessica, for the review. Glad we could help with your auto insurance needs. Welcome to our family and the Rocket City :)"
Profile photo of Lesa Drummond

Lesa Drummond

February 3, 2025

5  out of  5
rating by Lesa Drummond
"State Farm had the very lowest quote and Michelle from Shon Henry SF was so kind! She answered all of my many questions and was very accommodating when it came to specific answers."
We responded:
"Thank you, Lesa for the review. We are looking forward to providing you with auto insurance coverage. "
Profile photo of Demetreus Taft

Demetreus Taft

January 31, 2025

5  out of  5
rating by Demetreus Taft
"So first off I’m a start by saying this is a hell of a great company. The women are very amazing. Short story I was on the phone with SHON the owner for about one minute in the beginning. I wasn’t feeling the conversation about another minute. I was still trying to grasp the conversation around the third minute, She had me sold with the policy and a great price around the fifth minute, I called her back and started talking about life insurance and auto insurance. Before the end of the day well I just say we have became best friends over the phone and don’t even know each other from Adam. GREAT SERVICE IS WHAT I MUST SAY.!!!!"
We responded:
"Thank you for the great review. I am so happy that you decided to stay on the phone with me a little longer. Now we are friends forever!!!! Thank you for allowing me to provide you with renters insurance. I can't wait for my barbeque plate. :) "
Profile photo of Patrick Ewing

Patrick Ewing

January 30, 2025

5  out of  5
rating by Patrick Ewing
"Michelle was extremely helpful on finding me a great rate and even helped me explore different options on auto coverage that saved me about $100 dollars for the save coverage I had through a competitor. They were knowledgeable and made the stressful experience of changing homeowners insurance painless. Highly recommend giving them a call whether you are satisfied or not it wouldn’t hurt to see how/if they could save you money!"
We responded:
"Hello Patrick, thank you for sharing your experience with Michelle. We are so very happy that you gave us an opportunity to earn your auto and home insurance business."
Profile photo of Steve DeHarde

Steve DeHarde

January 29, 2025

5  out of  5
rating by Steve DeHarde
"The entire staff at Shon Henry's office is awesome. They are all welcoming and happy to have people come in. The cheery atmosphere of the office is infectious, and makes you feel immediately at ease. I worked with Michelle for changing my Homeowners and Vehicle insurance. She is knowledgeable, friendly and patient. I had lots of questions and Michelle took all the time I needed to make sure I understood what I was purchasing. She didn't try to rush me out of the office so she could move on to her next task; she made sure I was comfortable with the information. I did not make it easy on her with my schedule and the numerous ways I had her running scenarios. She remained unfazed and created a fantastic policy for me. I can't recommend Shon Henry's office enough. Whether you need new insurance or not, you should talk with her office to see how they can help you. I know I will be back, looking into other products."
We responded:
"Wow Steve, thank you for sharing your experience with Michelle and the entire team. People are her passion, and it shows in her work. Thank you for allowing us the opportunity to create an auto and homeowner policy that was tailor made just for you. "