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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jade chisolm

March 25, 2025

5  out of  5
rating by jade chisolm
"This was the best experience I have had when dealing with opening accounts. Everyone was polite and quick in helping with all questions I had in mind. I would refer everyone who asks about who I am insured with to come here and see Shon and her amazing group!! Thank you for everything I look forward to being apart of the State Farm family!"
We responded:
"Hello Jade, thank you for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. I can't wait to see you and your mom at the grand opening on April 19th from 12pm-4pm. Wear your dancing shoes. "
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Neely Metcalf

March 20, 2025

5  out of  5
rating by Neely Metcalf
"Professional, courteous service! Ms. Shon made us feel like a priority every step of the way. Her personality is A+ and we look forward to working with her and her team :-)"
We responded:
"Thank Neely for the review, I am happy that I could help your family with auto, renters and life insurance. Make sure you come by and visit when you're in Madison visiting your brother. "
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Asa Ifill

March 18, 2025

5  out of  5
rating by Asa Ifill
"Shon was able to save us over $2,000+/yr by switching over our primary home insurance, vehicle insurance and rental property portfolio insurance over to her company. With as many questions and concerns we had, Shon was able to answer all questions and concerns we had in a timely manner! Will be working with her on future projects."
We responded:
"Thank you, Asa for leaving us a 5-star review. Glad we could help with your personal and business insurance needs. I feel like I have so much more to accomplish after seeing all the wonderful moves you and your family have made. I can't wait to see what the future has in store for you. Keep dreaming in color."
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Terrence Booker

March 14, 2025

5  out of  5
rating by Terrence Booker
"Awesome"
We responded:
"Thank you, Terrence for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. "
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Ashley Beddingfield

March 14, 2025

5  out of  5
rating by Ashley Beddingfield
"Ms. Shon was a pleasure to work with. She explained everything in great detail. If your needing or thinking about switching insurance reach out and give her shout. She has different options to help you and get you the best rates. Plus you won't be disappointed with her customer service she provides."
We responded:
"Thank you, Superhero Mom, for leaving us a 5-star review. Glad we could help Jay with his auto insurance needs."
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Madeline McLeod

March 14, 2025

5  out of  5
rating by Madeline McLeod
"Got my car insured in minutes and at a reasonable rate!"
We responded:
"Thank you, Madeline, for leaving us a 5-star review. Glad we could help with your auto insurance needs."
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Darlene Hampton

March 14, 2025

5  out of  5
rating by Darlene Hampton
"Great insurance experience ever"
We responded:
"Thank you, Darlene, for leaving us a 5-star review. Glad we could help with your auto and homeowner insurance needs."
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Donna Johnson

March 13, 2025

5  out of  5
rating by Donna Johnson
"With this digital world, I was under the impression I could add a driver through the app. However, once I saw that was not applicable, I spoke with Ms. Tara who efficiently got my needs met via phone. Service is always courteous and informative. Extremely satisfied with the agents. My daughter's birthday surprise loading 🥂💪🏽"
We responded:
"Thank you, Donna, for leaving us a 5-star review. Glad we could help with your auto insurance needs. Make sure your daughter comes by to take us for a ride :)"
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Shaydi Kat

March 11, 2025

5  out of  5
rating by Shaydi Kat
"Anytime I have questions or need anything adjusted, they are always polite and willing to help. I have never had a bad experience with them. Customer service is always above and beyond. I highly recommend you go with this agency"
We responded:
"Thank you, for leaving us a 5-star review. Glad we could help with your auto insurance needs."
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Miki Bowman

March 10, 2025

5  out of  5
rating by Miki Bowman
"Michelle was so helpful in setting up insurance for my new car! I've had State Farm for a decade, but this was my first time changing to a new car and she made the process easy. Thanks so much!"
We responded:
"Thank you, Miki, for leaving us a 5-star review. Glad we could help with your auto and homeowner insurance needs. "
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Lawana Nicole

March 7, 2025

5  out of  5
rating by Lawana Nicole
"Shon was a blessing to work for her customer service was top tier and I’d highly recommend her a an agent"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and renter insurance needs. We were talking and forgot all about your pet insurance. That's on me :)"
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Boo Ross

March 7, 2025

5  out of  5
rating by Boo Ross
"I just want to share my experience with Shon and her staff call to remind me make a payment it's almost like an old friend calling to say hello and asking about my day I can hear the smile on the face of the person on other end thank you for the wonderful experience"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs. We take pride in making sure our customers feel like family. "
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Kirstin Thornton

March 6, 2025

5  out of  5
rating by Kirstin Thornton
"Thank you for my wonderful experience! I recommend."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs."
Profile photo of Kiana Thornton

Kiana Thornton

March 6, 2025

5  out of  5
rating by Kiana Thornton
"Wonderful service!"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs."
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Yshall Tarlon

March 6, 2025

4  out of  5
rating by Yshall Tarlon
"A pleasure to deal with Women of color."
We responded:
"Thank you Y'shall for leaving us a 5-star review. Glad we could help with your auto and renter insurance needs."
Profile photo of major BUSINESS

major BUSINESS

March 5, 2025

5  out of  5
rating by major BUSINESS
"I have been with State Farm I know 5+ years I would not have it no other way! My agent Tara is truly the best! You all better get you a Tara on Just not mines!!!!!"
We responded:
"You know this made Tara smile. :) We couldn't tell her anything all day. Thank you for allowing us to help with your insurance needs. "
Profile photo of Kait Steward

Kait Steward

March 4, 2025

5  out of  5
rating by Kait Steward
"This office is so helpful and patient. I had a tough time finding a very specific policy for my needs, but this crew made it simple. They’ve also been so wonderful when making payments. Highly recommend!"
We responded:
"Thank you, Kait for leaving us a 5-star review. We know far too well about the confusion of not knowing if you have the right coverage for your small business. Glad, you allowed us to be of service. "
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Raina Jain

March 4, 2025

5  out of  5
rating by Raina Jain
"Great customer service. I’ve been a customer for years!"
We responded:
"Thank you, Raina, for the review. Yes, you have been a part of the family for some time now. We appreciate your trust in allowing us to take care of your auto and renters insurance needs. "
Profile photo of Madison Sutton

Madison Sutton

February 28, 2025

5  out of  5
rating by Madison Sutton
"I am very happy to leave this review to let any future folks know that state farm is awesome! Shon is a wonderful and respectful agent, she answered all my questions and concerns that I had for my upcoming policy renewal. I appreciate the welcoming atmosphere when I entered and i was nervous at first but was put at ease when I spoke to everyone inside. I will continue my services here. ❤️"
We responded:
"Hello Maddy, I am so happy that you enjoyed the visit as much as I did. Remember, our friendly bet on 03/12/2025!!!! I look forward to insuring your new scooter. :)"
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Mike Carter

February 25, 2025

5  out of  5
rating by Mike Carter
"Shon at State Farm is absolutely amazing! She made the process so simple and the decision to switch over from the company with the Gecko was a no-brainer! She's the best! Thank you Shon!"
We responded:
"Hello Mike, thank you for the review and allowing me to provide you with auto and homeowners insurance. You're now one of my besties :)"
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Rohit Lal

February 21, 2025

5  out of  5
rating by Rohit Lal
"Very polite and helpful!"
We responded:
"Thank you, Rohit, for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
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Christy

February 20, 2025

5  out of  5
rating by Christy
"They are very professional and want to make sure all your insurance needs are met. I would recommend to anyone who needs a caring insurance agency."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and homeowner insurance needs."
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Amber Campo

February 20, 2025

5  out of  5
rating by Amber Campo
"Michelle was great and super helpful with providing all information and answering any questions I had!"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and homeowner insurance needs."
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cody carden

February 18, 2025

5  out of  5
rating by cody carden
"Great people to deal with and always willing to help anytime of the day!"
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and renter insurance needs. "
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Brooke Wildrick

February 18, 2025

5  out of  5
rating by Brooke Wildrick
"Best of help and always friendly! Easy to understand and talk to."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs. "