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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kp

Kp

August 19, 2026

5  out of  5
rating by Kp
"Great customer service, as always!"
We responded:
"Hi KP, thank you for the fantastic 5-star review! I’m glad you received great customer service as always. Our team is committed to being responsive, helpful, and professional. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"
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Brad Noland

August 18, 2026

5  out of  5
rating by Brad Noland
"Great customer service the lady's in the office always helpful I highly recommend this insurance company"
We responded:
"Hi Brad, thank you for the fantastic 5-star review! I’m glad you’ve experienced great customer service and that our team is always helpful. We truly appreciate your recommendation and your trust in us. We look forward to assisting you with all your insurance needs!"
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Glenn Harker

August 15, 2026

5  out of  5
rating by Glenn Harker
"I have always received fast reliable service from Shon Henry and her staff. Very polite and professional service!"
We responded:
"Hi Glenn, thank you so much for your fantastic 5-star review! I’m truly glad you’ve always received fast, reliable, polite, and professional service from our team. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Micah Jett

August 13, 2026

5  out of  5
rating by Micah Jett
"The fastest and easiest insurance transaction I have ever had. Can’t recommend Shon’s office more!"
We responded:
"Hi Micah, thank you for the fantastic 5-star review! I’m so glad you found the insurance transaction fast and easy. Clear communication and efficient service are what we focus on so you can get taken care of quickly—with confidence. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs!"
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Robert Ramsey

August 13, 2026

4  out of  5
rating by Robert Ramsey
"Great agent"
We responded:
"Hi Robert, this is Shon Henry, owner of the agency. Thank you for the 4-star review—I really appreciate your feedback.

If there’s anything I can do to turn this into a 5-star experience for you (any question answered better, policy detail clarified, or follow-up you need), please let me know. I’m here to make sure you have the coverage and service you deserve."
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Cyrus Jones

August 13, 2026

5  out of  5
rating by Cyrus Jones
"Very nice person"
We responded:
"Hi Cyrus, thank you for the 5-star review! I’m glad you had a great experience and felt taken care of. We truly appreciate your trust and look forward to helping you with all your insurance needs."
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Tomoka Harb

August 7, 2026

5  out of  5
rating by Tomoka Harb
"Excellent customer service skills. Explain everything perfectly so you understand all you are signing up for."
We responded:
"Hi Tomoka, thank you so much for your fantastic 5-star review! I’m glad you felt the customer service was excellent and that I explained everything clearly so you understood exactly what you were signing up for.

We truly appreciate your trust in your life insurance and general liability insurance—and we look forward to assisting you with all your insurance needs!"
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Marcel

August 4, 2026

5  out of  5
rating by Marcel
"I have been shopping around for insurance policies for the last month. I have sat with almost every company that was recommended and this was going to be a tough decision because I have been extremely happy with USAA. However, after spending 20 min with Shon, I can say that I am more than happy and confident in moving all of my insurance policies into her hands. She did not try to sell me on how great the company is, she did not try to use any marketing tactics or buzzwords to keep my attention, she simply focused on the policies that were comparable, handed me the print outs, and went over every detail with me. The best thing is that I convinced her to speak with my wife before making a decision, and my wife was ready to move everything over from a 5 min conversation with Shon. I was a bit jealous because it takes multiple conversations to change my wife's mind about major decisions and Shon did it instantly. Shon thank you for helping us with our life affairs, it is a true blessing to our family and knowing that we are safe in your hands. I will be referring you to all of my co-workers and I know you will take care of them as well. Look forward to our new relationship with your office."
We responded:
"Hi Marcel, thank you so much for the incredible 5-star review! I truly appreciate you taking the time to compare options and then trusting me with your insurance needs.

I’m glad you felt comfortable and confident because we focused on like-for-like policy details, explained everything clearly, and provided printed quotes so you could review with your wife. I’m also happy to hear your wife was able to make the decision quickly—because the goal is always clarity, not pressure.

Thank you again for your trust and for your referral to your coworkers. We look forward to being your insurance partner and supporting your family for years to come!"
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Dee West

July 31, 2026

5  out of  5
rating by Dee West
"Gracena was extremely helpful and polite. I appreciate her professionalism and attentive to details of my concerns. Definitely recommending her to my friends and family."
We responded:
"Hi Dee, thank you so much for your amazing 5-star review! I’m glad Gracena was extremely helpful, polite, and professional—taking the time to pay close attention to your concerns. We truly appreciate your recommendation to friends and family, and we look forward to assisting you with all your insurance needs!"
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Taja Holden

July 31, 2026

5  out of  5
rating by Taja Holden
"Ms Tara was very helpful and resourceful. She went over all of the plans very detailed. She was more than willing to answer any questions and was able to help me find the right policy. Great customer service will highly recommend anyone to her."
We responded:
"Hi Taja, thank you so much for the wonderful 5-star review! I’m glad Tara was very helpful, resourceful, and went over your life insurance plans in such a detailed, easy-to-understand way. We truly appreciate your trust and your recommendation—looking forward to helping you with all your insurance needs!"
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Robert Harris

July 29, 2026

5  out of  5
rating by Robert Harris
"This is the best insurance agency I have ever had the pleasure of dealing with. The nicest people and very helpful"
We responded:
"Hi Robert, thank you so much for the amazing 5-star review! I’m thrilled you feel we’re the best insurance agency you’ve ever dealt with—nice people, great prices, and helpful support is what we’re here for. We truly appreciate your trust and look forward to assisting you with all your vehicle insurance needs!"
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Keith Washington

July 29, 2026

5  out of  5
rating by Keith Washington
"Thanks Shon for Excellent service"
We responded:
"Hi Keith, thank you so much for your wonderful 5-star review! I truly appreciate your trust, and I’m glad you received excellent service. We’re here anytime for all your insurance needs!"
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Terri Jones

July 28, 2026

5  out of  5
rating by Terri Jones
"I have been with State Farm since I was in my early 20s. First with David Presley, and now with Shon. She has gone above and beyond and any situation that I have needed help with. Shon and Tara both are such an asset to this agency. I highly recommend them for your insurance needs."
We responded:
"Thank you, Terri, for the review and trusting us with your auto, home and life insurance needs. We are proud to be working with you. "
Profile photo of Dean Jones

Dean Jones

July 28, 2026

5  out of  5
rating by Dean Jones
"Shon and her team are the best!"
We responded:
"Hi Dean, thank you so much for the amazing 5-star review! I’m truly glad you feel me and my team are the best. We work hard to deliver exceptional customer service, clear communication, and reliable insurance support every time. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Durand Reed

July 27, 2026

5  out of  5
rating by Durand Reed
"Very nice and pleasant agent...Informative and thorough."
We responded:
"Hi Durand, thank you for your fantastic 5-star review! I’m glad you found our service nice, pleasant, informative, and thorough. Clear communication and a great customer experience are very important to us. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"
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Michelle Booker

July 24, 2026

5  out of  5
rating by Michelle Booker
"Great"
We responded:
"Hi Michelle, thank you for your fantastic 5-star review! I’m glad you found our vehicle insurance pricing reasonable and that you had a great experience. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"
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Shandora Moore

July 24, 2026

5  out of  5
rating by Shandora Moore
"Tara was excellent. She made sure I had a good understanding of what renters insurance is and she was very professional and walked me through everything. I am so glad and honored to have her as my agent."
We responded:
"Hi Shandora, thank you so much for your amazing 5-star review! I’m thrilled to hear Tara was excellent—making sure you had a clear understanding of renters insurance, explaining everything professionally, and walking you through the process.

We truly appreciate your trust and your kind words. Looking forward to being your agent and supporting your insurance needs anytime!"
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kerry scott

July 18, 2026

5  out of  5
rating by kerry scott
"Shon Henry is the absolute best!
If you want an insurance agent who genuinely takes the time to look out for you, you need to see Shon Henry. She doesn't just try to sell you a policy; she actually sits down and helps you build a Personal Price Plan that fits your budget while keeping you completely covered. Shon is incredibly knowledgeable, remarkably patient, and so easy to talk to. You can immediately tell how much she cares about the Huntsville community. I couldn't be happier with the service she provides!"
We responded:
"Hi Kerry, thank you so much for the incredible 5-star review! I’m truly honored you feel I’m the absolute best and that you experienced a Personal Price Plan built around your budget while keeping you completely covered.

I’m passionate about helping Huntsville families understand their options, stay fully protected, and feel confident—because that’s what customer service should be. We truly appreciate your trust and your recommendation! Looking forward to supporting all your insurance needs."
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Danielle Parker

July 13, 2026

5  out of  5
rating by Danielle Parker
"Everyone was very helpful and pleasant"
We responded:
"Hi Danielle, thank you so much for your amazing 5-star review! I’m glad you found our service helpful, pleasant, and that you’re getting reasonable pricing for your vehicle and renter’s insurance. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"
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Teresa Wallace

July 13, 2026

5  out of  5
rating by Teresa Wallace
"Shon and her team are very responsive and asking about others ways to help us."
We responded:
"Hi Teresa, thank you so much for the great 5-star review! I’m glad you feel our team is responsive and that we’re always looking for additional ways to help you with your insurance needs. We truly appreciate your trust and support—looking forward to continuing to assist you!"
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Vanessa Hassan

July 10, 2026

5  out of  5
rating by Vanessa Hassan
"We ( my mom, sister, and I) have been with Shon Henry State Farm for a few years now I think since 2016 or 2017. They are great! They are also helpful and courteous in customer service as well. We feel safe to know that we have ppl( State Farm) that care and are attentive to our needs. ❤️ Thank you Shon for your team. Excellent staff"
We responded:
"Hello Vanessa, thank you for making this a family affair. We really appreciate you and your family. Thank you for leaving us a 5-star review. Glad we could help with your auto and renter insurance needs. "
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Anna

July 8, 2026

5  out of  5
rating by Anna
"Moving to a new state can be overwhelming! So when we started working with Gracena we were so relieved. Her professionalism, patience, knowledge and just hospitality was a blessing. We are so happy with the services they provided us."
We responded:
"Hi Anna, thank you so much for the amazing 5-star review! I’m so glad Gracena helped make your move to a new state feel less overwhelming.

Her professionalism, patience, knowledge, and hospitality are exactly what we strive for—so you feel confident in your coverage. We truly appreciate your trust and are happy you’re satisfied with the services provided. Looking forward to helping you with all your insurance needs!"
Profile photo of Jeffrey Staten Jr.

Jeffrey Staten Jr.

July 6, 2026

5  out of  5
rating by Jeffrey Staten Jr.
"Been greatly satisfied for years! Shon Henry has always been professional and a pleasure to work with. Her team is always on team and willing to help their customers whenever."
We responded:
"Hi Jeffrey, thank you for your amazing 5-star review! I’m truly grateful you’ve been satisfied for years and that you’ve experienced professionalism and a strong, helpful team with your renter’s insurance.

We’re committed to being there for our customers whenever you need us. Thanks again for your trust and support!"
Profile photo of All Things Daija Monae

All Things Daija Monae

June 30, 2026

5  out of  5
rating by All Things Daija Monae
"I recently had the chance to work with this State Farm agent and had a really positive experience. She was easy to talk to, answered my questions without making me feel rushed, and took the time to explain my options in a way that actually made sense. She was professional, friendly, and genuinely seemed to care about helping me find the right coverage. Customer service like that is hard to find these days. I would definitely recommend her to anyone looking for an insurance agent."
We responded:
"Hi Daija, thank you for the incredible 5-star review! I’m so glad you had a positive experience and felt comfortable—being easy to talk to, not rushed, and having your options clearly explained is exactly how customer service should be.

We truly appreciate your trust and your recommendation. We look forward to helping you with all your insurance needs!"
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P G

June 30, 2026

5  out of  5
rating by P G
"Tara was so kind to me!!"
We responded:
"Thank you so much for the wonderful 5-star review! I’m glad Tara was so kind to you. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"