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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danielle Parker

Danielle Parker

July 13, 2026

5  out of  5
rating by Danielle Parker
"Everyone was very helpful and pleasant"
We responded:
"Hi Danielle, thank you so much for your amazing 5-star review! I’m glad you found our service helpful, pleasant, and that you’re getting reasonable pricing for your vehicle and renter’s insurance. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"
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Teresa Wallace

July 13, 2026

5  out of  5
rating by Teresa Wallace
"Shon and her team are very responsive and asking about others ways to help us."
We responded:
"Hi Teresa, thank you so much for the great 5-star review! I’m glad you feel our team is responsive and that we’re always looking for additional ways to help you with your insurance needs. We truly appreciate your trust and support—looking forward to continuing to assist you!"
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Vanessa Hassan

July 10, 2026

5  out of  5
rating by Vanessa Hassan
"We ( my mom, sister, and I) have been with Shon Henry State Farm for a few years now I think since 2016 or 2017. They are great! They are also helpful and courteous in customer service as well. We feel safe to know that we have ppl( State Farm) that care and are attentive to our needs. ❤️ Thank you Shon for your team. Excellent staff"
We responded:
"Hello Vanessa, thank you for making this a family affair. We really appreciate you and your family. Thank you for leaving us a 5-star review. Glad we could help with your auto and renter insurance needs. "
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Anna

July 8, 2026

5  out of  5
rating by Anna
"Moving to a new state can be overwhelming! So when we started working with Gracena we were so relieved. Her professionalism, patience, knowledge and just hospitality was a blessing. We are so happy with the services they provided us."
We responded:
"Hi Anna, thank you so much for the amazing 5-star review! I’m so glad Gracena helped make your move to a new state feel less overwhelming.

Her professionalism, patience, knowledge, and hospitality are exactly what we strive for—so you feel confident in your coverage. We truly appreciate your trust and are happy you’re satisfied with the services provided. Looking forward to helping you with all your insurance needs!"
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Jeffrey Staten Jr.

July 6, 2026

5  out of  5
rating by Jeffrey Staten Jr.
"Been greatly satisfied for years! Shon Henry has always been professional and a pleasure to work with. Her team is always on team and willing to help their customers whenever."
We responded:
"Hi Jeffrey, thank you for your amazing 5-star review! I’m truly grateful you’ve been satisfied for years and that you’ve experienced professionalism and a strong, helpful team with your renter’s insurance.

We’re committed to being there for our customers whenever you need us. Thanks again for your trust and support!"
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All Things Daija Monae

June 30, 2026

5  out of  5
rating by All Things Daija Monae
"I recently had the chance to work with this State Farm agent and had a really positive experience. She was easy to talk to, answered my questions without making me feel rushed, and took the time to explain my options in a way that actually made sense. She was professional, friendly, and genuinely seemed to care about helping me find the right coverage. Customer service like that is hard to find these days. I would definitely recommend her to anyone looking for an insurance agent."
We responded:
"Hi Daija, thank you for the incredible 5-star review! I’m so glad you had a positive experience and felt comfortable—being easy to talk to, not rushed, and having your options clearly explained is exactly how customer service should be.

We truly appreciate your trust and your recommendation. We look forward to helping you with all your insurance needs!"
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P G

June 30, 2026

5  out of  5
rating by P G
"Tara was so kind to me!!"
We responded:
"Thank you so much for the wonderful 5-star review! I’m glad Tara was so kind to you. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"
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Benjamin Humphrey

June 30, 2026

5  out of  5
rating by Benjamin Humphrey
"Tara did fantastic getting me savings with my insurance. Highly recommend"
We responded:
"Hi Benjamin, thank you for the fantastic 5-star review! I’m so glad Tara was able to help you find savings with your insurance. We truly appreciate your recommendation and your trust. Looking forward to assisting you with all your insurance needs!"
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Rsaundra Goddard

June 30, 2026

5  out of  5
rating by Rsaundra Goddard
"Ms. Tara was amazing in every aspect! So professional and sweet! She answered all of my questions and made me feel so welcomed! Thank youuu!!!"
We responded:
"Hi Rsaundra, thank you so much for the amazing 5-star review! I’m truly glad Tara was professional, sweet, and made you feel welcomed—especially by answering all your questions.

We appreciate your trust and your kind words. Looking forward to assisting you with all your insurance needs!"
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Shonell Denise

June 30, 2026

5  out of  5
rating by Shonell Denise
"I had the pleasure of working with Tara. She was exceptional in Customer Service. I felt heard . I didn’t feel rushed She was super friendly And informative. Can’t wait to work with this agent again it was a pleasure"
We responded:
"Hi Shonell Denise, thank you so much for your fantastic 5-star review! I’m thrilled to hear Tara provided exceptional customer service, helped you feel heard, and made you feel comfortable—without rushing—while keeping everything friendly, informative, and clear for your life insurance needs.

We truly appreciate your trust and your kind words. I can’t wait to work with you again—looking forward to assisting you anytime!"
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Desiree Moon

June 29, 2026

5  out of  5
rating by Desiree Moon
"Very friendly and professional! I will be recommending to other friends and family!"
We responded:
"Hi Desiree, thank you for the fantastic 5-star review! I’m so glad you felt our team was very friendly and professional—and I truly appreciate you recommending us to your friends and family. We’re committed to great customer service, clear communication, and reliable insurance coverage. Looking forward to assisting you with all your insurance needs!"
Profile photo of Shalawnda Wickware

Shalawnda Wickware

June 25, 2026

5  out of  5
rating by Shalawnda Wickware
"I had an outstanding experience with Gracena at State Farm- Huntsville, AL! From the very beginning, she was professional, knowledgeable, and genuinely committed to helping me find the best coverage for my needs. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free.

What sets Gracena apart is her exceptional customer service. She is responsive, patient, and truly cares about her clients. It’s refreshing to work with someone who goes above and beyond to make sure you feel valued and well taken care of.

If you’re looking for an insurance agent who is trustworthy, attentive, and dedicated to providing excellent service, I highly recommend Gracena at State Farm-Huntsville, AL. She has earned my confidence, and I look forward to working with her for years to come!"
We responded:
"Hi Shalawnda, thank you so much for your outstanding 5-star review! I’m truly glad to hear Gracena provided professional, knowledgeable, and customer-focused service from the very beginning.

It means a lot that you felt the process was smooth, stress-free, and that she answered your questions clearly while helping you find the best vehicle and renter’s insurance coverage for your needs. Your trust and recommendation are greatly appreciated—and we look forward to helping you for years to come!"
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Niya Renee'

June 22, 2026

5  out of  5
rating by Niya Renee'
"I worked with Shon and she did an amazing job, took me step by step with no problems!"
We responded:
"Hi Niya, thank you for the amazing 5-star review! I’m so glad I could take you step by step with no problems and help you feel confident throughout the process. Clear guidance and a smooth experience are what I strive for every day. Looking forward to supporting all your insurance needs!"
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Tanisha Robinson

June 18, 2026

5  out of  5
rating by Tanisha Robinson
"Mrs. Shon and Mrs. Tara was very helpful and knowledgeable with setting up our insurance policies."
We responded:
"Hi Tanisha, thank you for your wonderful 5-star review! I’m glad Mrs. Tara and I were able to be helpful and knowledgeable while setting up your insurance policies. Providing clear, expert guidance and making the process easy for you is very important to us. We truly appreciate your trust and look forward to assisting you with all your insurance needs!"
Profile photo of Jeremy Schumake

Jeremy Schumake

June 18, 2026

5  out of  5
rating by Jeremy Schumake
"ONE WORD! EXCELLENCE ❗️"
We responded:
"Hi Jeremy, thank you for the amazing 5-star review and for calling it “EXCELLENCE!” I truly appreciate your trust. We’re committed to delivering exceptional service, clear communication, and the right coverage for your needs. Looking forward to assisting you with all your insurance needs!"
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hwiyoon kim

June 18, 2026

5  out of  5
rating by hwiyoon kim
"Gracena helped me through get my car insurance plan! Very quick at responding and helpful with all my questions. Very pleasant lady with joy coming out from her voice! Loved this experience. Thank you, Gracena!! Will definitely recommend"
We responded:
"Hi Hwiyoon thank you so much for the great 5-star review! I’m glad Gracena helped you get your car insurance plan with great pricing and a very quick response time. We’re proud of her helpful, patient communication and making sure all your questions are answered clearly.

Your recommendation means a lot—thank you again for trusting us, and we look forward to assisting you with all your vehicle insurance needs!"
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Tamara Harris

June 18, 2026

5  out of  5
rating by Tamara Harris
"You can't find any better than Shon, Tara, to work with! They're very knowledgeable, make the process extremely easy, and are very nice, patient ladies!"
We responded:
"Hi Tamara, thank you so much for the amazing 5-star review! I’m thrilled to hear you felt we had a great price and that working with me and Tara was extremely easy.

We pride ourselves on being knowledgeable, patient, and genuinely helpful—especially when it comes to vehicle insurance. Your kind words mean a lot, and we truly appreciate you trusting us. Looking forward to assisting you with all your insurance needs!"
Profile photo of Keith Humphrey

Keith Humphrey

June 10, 2026

5  out of  5
rating by Keith Humphrey
"Shon Henry is a outstanding, diligent, and warming agent. Shon and her staff were amazing! They answered all my questions and I am beyond happy. I got the car insurance I needed and I cant wait to do more business with them in the future."
We responded:
"Hi Keith, thank you so much for this outstanding 5-star review! I’m truly happy to hear you felt my service was diligent, warming, and that my staff answered all your questions.

I’m glad we got you the car insurance you needed—and I can’t wait to continue helping you with all your future insurance needs. We really appreciate your trust and your recommendation!"
Profile photo of Kim Warren

Kim Warren

June 9, 2026

5  out of  5
rating by Kim Warren
"Shon Henry was very polite and patient. She took time to explain all the different policies to me. She gave me all the different choices that I asked of her. She gave me enough time so that I can look at the policies to make sure I was understanding everything. Also, the things that I didn't understand she answered my questions very patiently and make sure I understood everything. I will recommend her to my family and friends. 🙂"
We responded:
"Hi Kim, thank you so much for the amazing 5-star review! I truly appreciate your kind words and your trust. I’m glad you felt comfortable with our reasonable pricing, and that I took the time to clearly explain property and vehicle insurance options, answer your questions patiently, and help you review everything so you felt confident in your coverage.

We’re committed to professional, friendly service and clear communication—so thank you for recommending me to your family and friends. 🙂"
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KM Johnson

June 8, 2026

5  out of  5
rating by KM Johnson
"Shon is literally the best agent I have dealt with in my entire life. I called her office and got an appointment on the same day. When we sat down, I explained current status to her and wanted to see if she could find me a better policy. Not only did she get me a better homeowners insurance quote, she bundled it with the car insurance and went over every detail of each policy and printed the quotes out for me to take home and look over. Shon was not only professional, she was personable, pleasant, and prompt with every little detail. I usually shop around a bit more to find competitive rates and I usually take more time with these types of decisions, but I went back to Shons office the very next day and she got me taken care in less than 30 min. I will be recommending Shon Henry to everyone that I know moving forward. She deserves to be the top agent in the state of Alabama. I can also say, she chose great people to work on her staff. The moment I walked in the receptionist made me feel like we were family. I will also be going back to Shon for life insurance and a few other products because they earned my trust."
We responded:
"Hi! Thank you so much for this incredible 5-star review. I’m truly honored by your kind words and grateful you trusted me to help you find better homeowners and auto insurance options.

I’m especially glad you felt the process was professional, personable, and prompt—from the same-day appointment to explaining every detail and making it easy to review your printed quotes. Our goal is to deliver great coverage, competitive pricing, and a smooth experience so you can feel confident in the decision.

Thank you again for recommending me and for recognizing our team as well. I look forward to helping you with life insurance and any other products you need!"
Profile photo of Rex Knickerbocker

Rex Knickerbocker

June 5, 2026

5  out of  5
rating by Rex Knickerbocker
"So very helpful. I was needing special auto coverage and they had just the information I needed and were able to help customers in Alabama and surrounding states!!!"
We responded:
"Hi Rex, thank you for your thoughtful review! I’m so glad we could be helpful with your special auto coverage and provide the information you needed. It means a lot to hear you felt supported, especially for customers in Alabama and surrounding states. We’re always here to help you find the right coverage with confidence. We appreciate you!"
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Jessica Gadsden

June 4, 2026

5  out of  5
rating by Jessica Gadsden
"Shon is very kind and helpful. She made the process of transferring my insurance to a new state quick and easy. I'm quite happy with her service."
We responded:
"Hi Jessica, thank you for your amazing 5-star review! I’m so glad I was able to help you transfer your vehicle and renter’s insurance to a new state quickly and easily. Clear communication, helpful guidance, and a smooth process are exactly what I work hard to provide. We truly appreciate your trust—looking forward to continuing to support you with all your insurance needs!"
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V’s Valley Wellness Goddess

May 28, 2026

5  out of  5
rating by V’s Valley Wellness Goddess
"Gracena was very pleasurable to speak with. She was also very thorough and knowledgeable about the plans, products, and services. I will definitely be in touch soon to finalize my policy. Thank again!"
We responded:
"Thank you for your amazing 5-star review! I’m glad Gracena was very pleasurable to speak with and that she provided thorough, knowledgeable guidance on our plans, products, and services. We truly appreciate you choosing us—and I look forward to helping you finalize your policy soon. We’re here anytime for all your insurance needs!"
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solo dolo

May 27, 2026

5  out of  5
rating by solo dolo
"I highly recommend warm family atmosphere and they will move mountains to make sure your satisfied covered I made the right decision you should come see ms Henry and her amazing staff of women"
We responded:
"Hi Jarmar, thank you so much for your incredible 5-star review! I’m truly happy you felt the warm family atmosphere and that our team went above and beyond to make sure you were fully satisfied and properly covered. Your recommendation means a lot—thank you for encouraging others to come see me and our amazing staff of women. We’re here anytime for all your insurance needs!"
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Muntara Hill

May 27, 2026

5  out of  5
rating by Muntara Hill
"Great service"
We responded:
"Hi Muntara, thank you for your 5-star review! I’m glad you received great service. We’re committed to providing friendly, reliable, and professional insurance support every time. We look forward to assisting you with all your insurance needs!"